About this course
In this module, you will receive instruction on your 3-course assets.
This lesson will take a look at all the steps of the system. You will get a visual feel for how each step builds on the steps before and will keep you from wasting your time with tire kickers and price shoppers who will only waste your time.
In this lesson, you will be introduced to the science of Neuro-Linguistic programming and some very powerful tools to help you build influence, rapport, and trust at a lightning-quick pace.
When you fully master the tools and techniques taught in this chapter you will be able to:
This lesson is the first of the NLP model of building deeper levels of trust. By creating a sense of sameness, and similarity, you create a much deeper connection with your customer.
In this lesson, you will learn how to identify which mode of communication is preferred and how to match and mirror that in order to create a much deeper level of know, like, and trust.
In this lesson, you will learn how to identify which of the three types of buyers your customer is, how to adapt your communication style to not only create rapport but to influence by creating the know like and trust factor.
The agenda is the single most important step of the sale. The agenda allows you to take control of the call and steer it in the right direction. By setting a simple agenda, this sends a powerful and professional message that you're organized and prepared to help the customer get exactly what they need in a paint job.
This is by far the most critical step. This is where sales are won or lost. You do not sell by telling. In the trades, there is a saying
“If you’re talking, they will send you walking “
This means it is important to get your customer talking. Your tool kit to achieve sales supremacy will be your POWER QUESTIONS
Here is a list of power questions for this chapter.
This is a live video demo and you will see how the interview flows.
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